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LiveOps

We're trusted to manage and protect mission critical services that are used by tens of millions of people in the UK and around the globe.

We partner with you from go live and beyond, providing operational support, assisting with continuous monitoring, and measuring the key metrics that can drive change, all while optimising user experience and minimising costs.


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Features

We don't just monitor, manage, and protect your most business critical data and digital services. We make them better too.
Managed Cloud - ISO27001 security accredited, flexible support designed to manage modern digital services.
Managed Cloud - Data Platform - The technical expertise essential to managing and protecting secure cloud data and analytics platforms.
Managed Cloud - Advanced Security - Data protection designed for highly sensitive data and compliance needs.
Application Management and Enhancement Management - ISO20000 accredited and combined with the latest agile, continuous delivery and automation techniques.

Benefits

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Security built-in to our teams, technologies and design approaches.
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30 years' experience of supporting our customers 24/7/365.
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Proactive support resolves 95% of incidents before they affect end users.
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Better value, flexible support and rapid deployment, per server per month, pay as you go.
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Leading the way in delivering and managing award winning cloud services for Government, Health and Financial Services.
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Fast response times and continuous improvement managed through ISO20000 accredited services.
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27001 accredited, and UK based.
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Personal service with direct access to engineers.
 

Why Kainos?

Our size and capabilities mean we can offer a service that goes beyond comprehensive monitoring, a robust break-fix service and sensible SLAs, to incorporate continuous improvement.

 

Shaun mckinley

Get in touch

Talk to a member of our Live Operations team to find out how we can manage and protect your mission critical services.

CONTACT THE TEAM

Contact The Liveops Team

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News & events

     
BLOGS

DevOps – in plain English

One of our placement students talks us through her first few weeks with Ops, and how she got to grips with the basics.

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BLOGS

Unified Security

How can we help improve security within Digital Services

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NEWS

Kainos announces FY19 half-year results

Kainos announces half year results. Read on for the full story on how we’ve performed this year so far.

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NEWS

Kainos to attend DIT trade mission to showcase leadership in artificial intelligence

Kainos will attend the AI Summit in New York City as part of a DIT mission to showcase the UK’s leadership in AI. Read the full story.

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NEWS

The Welsh Revenue Authority Successfully Administers Taxes for First Time in 800 Years

Kainos announces the successful launch of a cloud-based revenue collection and management system for the Welsh Revenue Authority (WRA)

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NEWS

Get a head start in your career with Kainos’ ‘Earn as you Learn’ scheme

Big news – we are now taking applications for Earn as you Learn 2019. Read the full story.

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BLOGS

Azure Gateway VPN & Custom Routing via Third-Party Firewall Appliance

Within your Azure Virtual Network (vNET) you may require connectivity from an additional source, options available include:- vNET Peer VPN Gateway...

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BLOGS

Microsoft Azure: NSGs & ASGs Simplified

NSG’s (Network Security Group) & ASG’s (Application Security Group) are the main Azure Resources that are used to administrate and control...

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BLOGS

Microsoft Azure:- Using PowerBI to visualise NSG flow logs

Microsoft PowerBI is a suite of business analytic tools developed by Microsoft that works together to turn unrelated sources of data into coherent, visually...

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NEWS

Explore a more exciting career in digital with Kainos at Skills NI

Kainos is exhibiting at this year’s Skills Northern Ireland event, showcasing the wealth of opportunities it provides for young people.

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BLOGS

Helping people on low incomes with the cost of visiting family in prison

New digital service is making it easier for people on low incomes to get help with paying for visits to family and friends in prison.

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BLOGS

And Then There Were Two

Like many others, we were quite surprised at the news that the proverbial guns had been lowered between Cloudera and Hortonworks after a decade of intense...

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BLOGS

How to guide #3: Short Story Mapping

As a consultant, there’s nothing more intimidating than a huge blank white wall, waiting to be covered with user stories. We’ve made a series of short...

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NEWS

Kainos Makes Top Ten in eConsultancy’s 2018 Top 100 Digital Agencies Report

Kainos Group plc, has achieved top ten status in the prestigious eConsultancy’s 2018 Top 100 Digital Agencies report.

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BLOGS

How to guide #2: Product Roadmaps

We’ve made a series of short videos, demystifying some key areas and introducing some of our consultants and product professionals.

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NEWS

Winners of Kainos’ A.I.Camp Birmingham 2018 are announced

From identifying media bias through to keeping our streets clean and safe, A.I. contestants show how AI can be applied to everyday life.

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BLOGS

How to guide #1: Short User Stories

Watch the first in our series of short product how-to guides on how to write a good user story!

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NEWS

Hackathon winners among elite group to complete Kainos A.I.Camp

20 students recently completed Northern Ireland’s most prestigious Artificial Intelligence training programme – read the full story!

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NEWS

Kainos shortlisted for three UKIT Awards

Kainos has been shortlisted in three categories for the 2018 UK IT Industry Awards.

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BLOGS

Creative robots: GAN you believe it?

Read this new blog post from our innovation team on an experiment with GANs and Jetson.

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NEWS

Vote for our people’s panels at SXSW 2019!

To ensure our people get to present at SXSW, we need your votes! Read on for a short synopsis of each session, vote and share!

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BLOGS

Getting Started with Big Data & Analytics (3/4)

Four steps to getting started with Big Data and Analytics

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BLOGS

Catching up with our first User Researcher in Birmingham

Read this new blog post on careers in User Research and Design at Kainos, and a little bit about what it’s really like to work here!

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BLOGS

OpenHack unpack!

Read this new blog post from one of our engineers on this year’s OpenHack event, at Microsoft in Dublin.

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BLOGS

Devoxx UK 2018 Takeaways – Part 1

Read this new blog post on Devoxx 2018. Devoxx is a conference by developers, for developers.

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Stay in touch

Enter your email address below to receive updates about our services and products, and the latest news and events from Kainos

By clicking submit, you consent to receive information by email from the Kainos Group. We take your privacy very seriously; we will never sell your data and we promise to keep your personal details safe and secure. You can unsubscribe at any time. View our full privacy policy.