Insights / Our COVID-19 Response

Our response to the coronavirus pandemic

03 APRIL 2020

It goes without saying that the global impact of coronavirus (COVID-19) is substantial and we find ourselves in a period of exceptional disruption and change, both in our personal and professional lives.

At Kainos we have spent the past several weeks focussing on our people and customers – who are our top priorities – putting health and safety above all else and working tirelessly to establish remote and distributed working as the new norm.

While I’m certain we will continue to face challenges as the pandemic evolves, I’m very proud of the progress our teams have already made. Now is the right time to share more about our efforts – some of which are set to directly reduce the spread of, and the disruption caused by coronavirus.

Safeguarding our people

Our primary concern is for our people, and we worked quickly and diligently to ensure their safety by transitioning our entire workforce from office or client-based working to remote working. Already having the infrastructure and processes in place to support remote and flexible working has allowed us to move quickly to ensure our people can stay safe and take care of themselves and their loved ones.

The scale of the operation to achieve all of this, and with minimal disruption to our clients and projects, should not be understated, and I continue to be amazed by the tenacity and willingness shown by our people in the face of such difficult circumstances.

Supporting our customers

The success of our transition has been as the result of the support from all our customers, who are fully supportive of our distributed working practices. Their continued trust in Kainos means everything to us.

We’re committed to offering them our strongest support in this time of uncertainty and change. Just like we have scaled and strengthened remote working and collaboration across our own business, we are also supporting many of our customers through a similar transition, helping to protect their infrastructure and systems from increased capacity challenges and security threats. From scaling and protecting cloud-based services, to diverting our own kit to help a customer in need, we’re doing everything we possibly can to minimise disruption across the board.

I would extend this offer of support to any customer that needs help – please reach out to Kainos and we’ll do our very best.

Making an impact

As an organisation, we have always been committed to our vision of helping to make the world a better place.

Now, more than ever, is the time for us to make good on that promise. We have been working with our customers in the public and healthcare sectors to offer any expertise or insight we can to the global effort to tackle COVID-19.

The list of engagements is growing daily:

Along with continuing to work with our customers on their projects, this will be our priority for as long as necessary, and we will continue bring you more information about our efforts over the coming weeks.

This is a situation like no other in our lifetimes, but I have seen for myself the amazing things that can happen when people work towards a shared goal, and I know that by pulling together, we can get through this.

On behalf of the whole Kainos team I send you and your loved ones the very best wishes for your health and wellbeing.

Brendan Mooney
Kainos CEO